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English

Practice scenario

Fictional messages. No real account, call or payment is involved.

Enable JavaScript to try the simulated actions. You can still read the situation and answer explanations below.

It sounds like them

A voice message arrives from a number you don’t recognise. It sounds like someone close to you.

Voice message — Unknown number

It’s me. My phone’s broken, so I’m using someone else’s.

I need €300 urgently. Please send it to the account I’m about to text you.

I can’t talk now. Please don’t tell anyone yet.

Voice-message transcript. Audio is not needed to complete this challenge.

What is the safest thing to do next?
Skip this challenge

Your answer

Next step

Call the person’s saved number, or a trusted contact who can help you reach them. An unanswered call does not confirm the payment request.

Takeaway

Recognising a voice is not the same as confirming a request.

Why this is safer

Voices can be imitated, including with AI. Someone may also know a birthday or other personal details. A contact route you already had gives you another way to check the request.

See all answers
  1. Send the money because I recognise the voice.

    A familiar voice is not enough on its own.

    Scammers can imitate a voice, including by using AI to copy it. Check the request another way before sending money.

  2. Send a small amount to test the payment.

    A test payment checks the transfer, not the person.

    Successfully sending a small amount would not show who is receiving it or whether the emergency is real.

  3. Ask for their birthday before sending anything.

    A birthday is not a reliable identity check.

    Someone else may know it or find it online. A correct answer would not confirm the story.

  4. Call a saved contact to check the request.

    You are checking the request, not judging how much you care about the person.

    Call the number you already have saved. If you can’t reach them, contact someone you already know who may be able to check. Not getting an answer does not confirm the payment request.

Optional practice — simulated screens

Try the next step

Choose a screen to open. Nothing outside this practice page will open.

The unfamiliar number

Please send the €300. I will explain later.

This is still the contact route supplied by the request. A reply here is not a separate identity check.

Their usual saved number

The call is not answered.

Not getting an answer does not confirm the new request. A trusted relative or friend may help you check.

A contact you already know

You contact a relative using their saved number.

You ask them to help you reach the person.

This is a route you already had, rather than the new number supplied by the message. You have not sent money.

One more message

The sender pushes back

Please just trust me. I can’t talk right now.

I need you to do this for me.

What would you say?

Practice complete

Challenge complete.

You practised checking a request through someone you already know.

What if the request was real?

In another possible outcome, you contact a relative using a number you already have. They help you reach the person, who confirms they needed help. You discuss what to do next. Checking did not mean ignoring them.

Next situation:

Close it—or call?

Exploring a situation is practice, not proof that you will spot every scam.

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