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ShqipPractice scenario
Fictional messages. No real account, call or payment is involved.
Enable JavaScript to try the simulated actions. You can still read the situation and answer explanations below.
Paid. Can I collect?
You’re selling your old phone for €120. You agreed that the buyer would pay by bank transfer before collection.
Marketplace chat — Buyer
Payment sent! Here’s the screenshot.
Transfer sent
€120
Image supplied by the buyer
The courier is collecting in 20 minutes. Please have the phone ready.
You open your own banking app. The payment is not showing.
Choose an answer first. There’s no rush.
Your answer
Next step
Tell the buyer that collection needs to wait until you can confirm receipt in your own banking app. Ask your bank if the payment is unclear.
Takeaway
A buyer’s payment message is not proof that you’ve been paid.
Why this is safer
A genuine transfer can be delayed, and a screenshot can be fake. You do not need to settle that question before waiting. Money shown in an account is not a promise that it can never be reversed; ask your bank if a payment is unclear.
See all answers
Treat the screenshot as payment and hand over the phone.
The screenshot does not show what reached your account.
It could be fake or show a transfer that hasn’t reached you. The collection deadline is not a reason to skip checking.
Wait until I can confirm payment in my account.
You are checking what reached your account, rather than relying on what the buyer sent you.
Tell the buyer that collection must wait until you can confirm receipt. If the payment is delayed or unclear, ask your bank before handing over the phone.
Get a payment reference, then hand over the phone.
A payment reference is another claim from the buyer, not confirmation that you received the money.
A reference may help explain a transfer. Check receipt through your own account and ask your bank if it is unclear.
Release the phone if the buyer confirms again at collection.
Another confirmation from the buyer would still be the buyer’s claim.
The courier’s arrival does not change what your account shows. You can keep collection on hold.
Optional practice — simulated screens
Try the next step
Choose a screen to open. Nothing outside this practice page will open.
Buyer’s message
Payment sent!
Transfer sent
€120
Image supplied by the buyer
This shows what the buyer supplied. Open your own account to check what you received.
My banking app — example account
Recent incoming transfers
No new incoming transfer is shown.
The payment is still not showing in this example account. You can keep collection on hold while you check.
One more message
The sender pushes back
It’s left my account. Your bank must be slow.
The courier’s already on the way—please don’t waste my money.
Choose an answer first. There’s no rush.
Your answer
You can keep a boundary even when someone pressures you to change it.
The buyer’s frustration does not confirm receipt. You can still pause collection and check with your bank.
You kept the same boundary when the buyer pushed back. Their deadline does not confirm that you received the money.
Another screenshot gives you more of the same evidence. Keep collection on hold until you can confirm receipt through your own bank.
Practice complete
Challenge complete.
You practised checking whether a payment really arrived.
Next situation:
It sounds like themExploring a situation is practice, not proof that you will spot every scam.
Your answers stay on this page. They are not sent or saved.